Every ticket is answered in under one hour. Generally it takes much less than that with average 10 minute responses.
Sick of technicians that your customers can barely understand? You will find all of our techs speak fluent English. Never will you be scratching your head, trying to figure out what is being said.
Compare us to other support companies. You will find our rates to be a lot cheaper. Now read the great reviews about us. Great service, cheat rates. The choice is simple.
We guarantee your satisfaction, and our response times. Not satisifed with a ticket, or the time it took to respond? File a request for a refund with no hassle.
Each ticket is answered by trained professionals, it doesnt stop there though! Each ticket gets reviewed by a support manager to ensure quality.
|
|
 |
Jacob Beach – South Berwick, ME
I actually know the owner of WebHostSupport.com personally, none the less, he knows I will always be honest with my Reviews. I am a designer that does a lot of personal sites in our local area. I do web hosting for all these sites too. We dont have a huge volume of tickets, so we pay per a ticket that comes in. WHS does an amazing job, they answer the tickets in usually under 15 minutes at any time of the day. I am not able to be at the computer 24/7 nor do I have the knowledge these guys have to fix clients sites issues. These guys take care of everything, makes my life a lot easier! |
 |
|
Jim Burke – Oneonta, NY
WebHostingSupport.com came to me asking if they could provide my company with support for 1-month free of charge to hit the ground running. At first I was quite skeptical; new company, how could this impact my business, but as it turns out – it was one of the best moves I have ever made! WHS Tech Staff and Management Team are wonderful to work with. The Tech’s have superior knowledge in their field, second to none, and the management team is quick to respond to any outstanding issues and concerns I had. We were able to work out a few issues with the support packages to completely fill my company’s needs and make an affordable, custom plan. I’d recommend them to anyone. |
|
|
Guthrie Barr – Chicago, IL
Great job guys! We have been through 3 different outsource companies and both myself and my partner agree you guys do a lot better! It would take one of our old outsource support companies we used over 2 hours to respond to tickets. When you guys do it in 10 minutes it just puts them to shame. |
|
|
Guthrie Barr – Portsmouth, UK
We have been in the industry for over 6 years now, we want to stay anonymous on this review but we want to applaud WHS for how great of a job they do. For the prices they ask and the TRUE quality of service provided its simple remarkable. We went from using our own team of techs to using WHS. We got sick of keeping up on hiring techs, replacing ones that didnt show up to their shifts, figuring out payments etc. It was much easier, and actually cheaper to hire WHS to do the work for us. We have been using them for 3 months now but even in that short time we are very impressed! Keep up the good work! |
|
|
|
|
|
