Every ticket is answered in under one hour. Generally it takes much less than that with average 10 minute responses.
Sick of technicians that your customers can barely understand? You will find all of our techs speak fluent English. Never will you be scratching your head, trying to figure out what is being said.
Compare us to other support companies. You will find our rates to be a lot cheaper. Now read the great reviews about us. Great service, cheat rates. The choice is simple.
We guarantee your satisfaction, and our response times. Not satisifed with a ticket, or the time it took to respond? File a request for a refund with no hassle.
Each ticket is answered by trained professionals, it doesnt stop there though! Each ticket gets reviewed by a support manager to ensure quality.
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| 24x7x365 Support Coverage |
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| Unlimited Servers & Unlimited Clients |
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| No "Generic of Canned Responses" |
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| Replies appear from your company |
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| Guaranteed 1 hour response time (10 Minute Average Response) |
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| Guaranteed 4 hour resolution time |
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| We answer pre-sales questions |
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| Re-Active Monitoring |
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| Full Server Management (on shift issues) |
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| Rollover tickets to the next month |
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| Price |
Low as $1.25/Ticket |
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10-100 tickets @ 2.00 each (must order atleast 10 tickets)