Every ticket is answered in under one hour. Generally it takes much less than that with average 10 minute responses.
Sick of technicians that your customers can barely understand? You will find all of our techs speak fluent English. Never will you be scratching your head, trying to figure out what is being said.
Compare us to other support companies. You will find our rates to be a lot cheaper. Now read the great reviews about us. Great service, cheat rates. The choice is simple.
We guarantee your satisfaction, and our response times. Not satisifed with a ticket, or the time it took to respond? File a request for a refund with no hassle.
Each ticket is answered by trained professionals, it doesnt stop there though! Each ticket gets reviewed by a support manager to ensure quality.
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Plan B |
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Pay Per Server
Having the convenience of paying only per a server is very handy especially if you have multiple servers. No matter how many tickets you get, we will continue to answer all of them based on the one time fee you pay per a server. This plan is great for the established host looking to worry more about the business side of their company and let us handle the support issues. We answer all your tickets, pre-sales questions, monitoring your servers, and full server management. Our system administrators are available 24 hours a day so no issues will ever be missed.
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